THE LOUISIANA DEPARTMENT OF TRANSPORTATION & DEVELOPMENT (LADOTD)
Our team carries out similar records management operations for LaDOTD, and Keli Pisciotta serves as the project manager for this partnership. And like Glenn and his team, Keli and her team put in the extra effort to deliver exceptional value to the client.
Apart from our everyday operations for the agency, LaDOTD and the Louisiana Office of Technology Services (OTS) partnered with Access Sciences to help facilitate LaDOTD’s move from IBM Content Manager 8.5 to IBM FileNet.
Shermaine Haymer headed this feat as project manager, coordinating between all three parties to stay on track for a successful rollout. LaDOTD’s new content management system went live December 2021, making the agency’s move to IBM FileNet official and revealing a new array of benefits.
As with any project, change management played an important role in facilitating the move to IBM FileNet. Sr. Records Analyst Nital Patel headed those efforts, going above and beyond her regular scope of work to help the entire agency fully embrace the change.
Our team crafted newsletters to update users on the progress of the project and hosted training sessions to ensure an easy transition to the new system. We also got creative, hosting a FileNet Go-Live party with a “pit stop” theme to highlight how to use the new system and address frequently asked questions.
Excerpt from: https://www.accesssciences.com/blog-access-sciences-in-baton-rouge/
Comments